Be aware, it’s not an apples to apples comparison with your traditional phone system
Your business phone line is one of your key arteries to your customers; if you are unreachable, this can have impact on your business growth and revenue. And while it’s not always easy to see the need or big picture when it comes to a technology upgrade (not to mention the price tag associated with it)…it is easy to attain the immediate benefits of having an innovative solution in place, so that you and your company are always accessible.
Don’t base your decision simply on your current phone bill
You may miss some of the key factors of why switching over to a VoIP phone system makes sense for your business if you are basing your decision simply on your current phone bill. Most people think moving to the Cloud is an expense they don’t want to take on. Business owners are comfortable and familiar with their monthly bill – they pay for their phone lines and long distance and are done with it. But what is typically ignored is the huge cost for that phone system to be installed as well as the ongoing support it takes to maintain it over the years.
Did you know that you are paying intra and inter state long distance charges with your current provider? That means you are paying to call other counties and states. This isn’t the case if you move to the Cloud.
How much are you paying to support your current phone system? Take a peek at your last 12 months to see what it has been costing you. Typically the average cost of a technician per hour is $125 with a 2 hour minimum. Since this is required for all moves and changes, this can definitely get pricey.
Life expectancy of a phone system
Phone systems have a life cycle, and like all hardware, will need to be replaced at some point. In order to determine if the Cloud makes sense for you, you’ll need to look at the phone system itself, as well as the installation date. Typically phone systems have a 3-5 year life cycle. If your phone systems are reaching their expiration dates, this is a good time to consider moving to a Cloud solution.
Breaking down the costs
So you’ve determined you have an aging phone system and now have to consider the cost of replacement as well as installation expenses? Don’t be discouraged…when you do a deeper examination of your set up, you’ll see that moving your phone system to the Cloud makes sense to a budget- conscious business owner. How do you do this?
Analyze if you have any current bottlenecks within the business phone system. Many businesses spend so much money on the system that they typically have 20 extensions, but may only get 5 lines. This then creates a bottleneck within the office because people are waiting to use the phone and they can’t, because there are already 5 people on the line.
The average cost of adding an additional phone line is between $40 – $60; but that doesn’t take into account the difficulty of adding an extra line (i.e./ calling your phone service provider; waiting until they install it a month later; then call a phone vendor to physically interface line into system before it becomes available). This isn’t how the Cloud works – there are unlimited lines!
More like an apples to oranges comparison
When you examine the costs of your regular phone bill against that of Cloud pricing, you’ll see it’s not a straight apples to apples comparison. Moving to the Cloud is more than a monthly statement, for it encompasses reliability, stability, and a more innovative approach to your business while helping to stay on budget with predictable expenses. You can now accommodate remote employees and eliminate hold-ups because you’ll have unlimited phone lines…you won’t be fearing that day when your systems fail and need to be replaced. If you’ve been considering making the move to the Cloud, now is the right time.